Passport booking and collection portal

You can apply, renew or replace your passport and pay for it online.

Need Help?

Working hours
8:00am to 5:00pm

Call eVISA Customer Care
+254 110 922 062 (whatsapp)
+254 110 922 063 (whatsapp)
+254 110 922 064 (whatsapp)

Email:
evisa@immigration.go.ke

Payment queries:
+254 207 903 260
Email: support@pesaflow.com

Outside Official Working hours
+254 112 620 512,
+254 112 620 693

Call Passport Customer Care
General Queries:
+254 202 222 022,
+254 110 923 422,
+254 110 923 423

Emergency Hotline:
+254 110 922 065
Email:
passportsection@ immigration.go.ke

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